RETURNS AND REFUNDS

If for any reason, you are not happy with your purchase.

Full refund or exchange or credit, on FULL PRICED ITEMS, with valid receipt or proof of purchase will be issued within 14 days of purchase.

ALL discounted or SALE items are FINAL SALE. NO exceptions.

GIFT CARDS- are non refundable


THE FOLLOWING CONDITIONS APPLY:

Items must be returned with tags intact and be in the original selling condition.

Refunds, exchanges, credits, will be applied once the item is received and examined.

Purchase price will be refunded to original payment method.

Contact us at info@studiofresh.ca for an authorized code so that we know to expect your item. Once you receive the code, please

MAIL YOUR ITEMS TO:

Studio Fresh

810 DANFORTH AVE

TORONTO, ON

M4J 1L6

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@studiofresh.ca.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.